SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ToyoHub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got a question? 
Thank you for the fast delivery. However, there is not enough 1 bolt in the rear camera bracket to work. It is quite uncomfortable with thorough product inspection.
Husband is happy)))
I got everything. The goods are not damaged, but the box is not much mint.
The goods came in good quality, packed well. Erroneously discharged without rear camera, I hope the store will give advice which rear camera will suit me. seller advise.
Looks lovely. Shall see how good it works. Might leave additional feedback.
Not happy with video quality.
Everything matches! Installed immediately everything works fine. Glad to acquire such a divaysa)))
Excellent recorder, very clear image. Delivery to Lipetsk 33 days.
Delivered quickly. Installed while working normally.
Excellent, everything works, I recommend :)
Peter went a little over a month. Packed well
Pretty quickly everything is included and works. In the car did not put yet only received a written off later after a few days of trips
Long chose the mirror. The hotelka wanted exactly that the rear camera was always in touch and the image on the whole screen showed. There is everything (no in my case GPS). Impact sensors/shaking all working (already test the fourth day), do not buggy, sensitivity is adjusted, or completely turned off. Removes significantly well. The viewing angle how much I can not say exactly, but it resembles a "fish eye" not pronounced. Cameras in FHD in three minutes eat 700 MB each. While I put the flash on 32 GB from the old register. He installed it in 10 minutes, the additional camera was attached to the rear window. In the kit for additional camera bolts and a plush 3 m for attaching anywhere in the shower. I'm happy with everything, I'm happy) Thanks! Z. S.: If I find jambs, I will add.
I really liked the mirror for about a month but the whole
The order was lost in the expanses of the Earth, tracking the parcel from the beginning to the end is not.
It came quite quickly-the quality is good. it is better to order immediately with a memory card-on my old swearing but writes. the quality of shooting is good
Everything is excellent installed works
Not delivered!!!!
Excellent thing, even with a muffled car when the impact triggered the sensor and turned on the recording, the quality is good
The box was a little wrinkled. Made a small discount. The viderregister itself is in working order.