SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ToyoHub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got a question? 
Until I checked the lamps, I'll check later. Delivery oooochen long, only at customs in Novosibirsk a month lay.
Ordered 13.01 brought Courier 16.01. Never delivered so quickly
Lamps of good quality work perfectly
An excellent article illuminates too much I am very happy with the light thank you very much
Very long delivery, the first shipment was canceled, opened a dispute, Ali raised to the store's side, while the essence yes case, the seller sent the second parcel, the second changed track number, took 11.11.19, came 13.01.2020
very good quality,outstanding performance,great diference between hih and low light !!!
Excellent lighting, not came in box, looks more resistant material only time can say
Received for a month, thought without active cooling, but it is, made soundly, as I will install a review
Everything works. Very bright. Not enough light in the side. When the driving beam is turned on, the driving beam continues to work.
fast , packets good,10 Day. but not test
Everything came, somewhere in three weeks (taking into account holidays). Bonus put even two paws of dimensional T10 diode. Well, the stickers on the lens are yellow. I'll put off as shine. In the headlight got up well. Headlights used at home lie. And in the family inserted from the vase 06 (already two years).
Super lamp. The expectation was fulfilled. Thanks to the store.
There were problems with setting up the horizon, and so light fire
Product came in a Week 3, recommend the store,
Not sure if it's actually 90w,but definitely powerful than usual halogen
a little bit hard to lock a clip to bulb because H4 ring too tight on the head lamp hole, but finally can lock it trim light sharp and clear, correct right hand drive.
Shines well, install in the headlight is not yet possible, then I will add a review
Fast delivery
It's okay. Came quickly, quality is good
Good
It gives excellent luminosity, it's a light bulb that gives a lot of scope, although the low expansion is a little short.
Delivery is fast. The radiator is unscrewed, which calls for the use of anther. Passing Light: A clear tick, which is not surprising, because. Only the lens is involved. With the far light it's getting worse, this is already a reflection from the reflector of the headlight. Current consumption of one lamp near/far 1.92a/3,04 A. Took for a moped. Before that, I put three chip assemblies not lens. Undoubtedly I can say, the lens assemblies are better!
Shine well borders perfect
looks really decent , fast shipping . 5 stars
Good received thanks!!!