SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ToyoHub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got a question? 
great choice as replacement of regular h4 halogen bulb. In pictures you'll see high beam and low beam of Led projector and also regular h4 halogen bulb for comparison.
Good but long
Very excellent and I recommend it
Better than H4 Halogen Fits on Toyota Innova 2.5 Diesel 2013 MT, Left Hand Drive Pictures are taken from dash cam, my wind shield has medium tint. But light are still significantly visible!!!
Product quality is good. there is a gap between high beam and low beam
The lamps came in intact. Packaging is excellent. Both burn great. When installing, there were difficulties, you will have to disassemble the headlight and remove the reflective cap. And the headlights on Chevrolet Cruze disassemble the hemorrhoids is still the one. But it's my fault, T. K. Not properly familiarized with the installation before ordering. Be careful and study the product before you place an order.
Color Temperature: 5500K white, а не 6000к; Over 30000hrs lifetime, а не 50000Hrs; IP65 rated water and dust seal, а не IP67!
Received parcel in secure package. The product is as described. I also got pair T10 bulbs as a gift and one glove. Yet to install and test this bulb, i will update additional review after testing.
Bad shines
Packing at height. Delivery month to Kaluga.
I can not put in my car model H4 and yours an H4 but the magnifying glass is not mounted, I do not know what to do now, can help me
The goods are good, the light is richly better than mine. But came in 53 days. But this is a small minus. It's bad that when asked the store to extend the protection time, zero reaction, and how to open the dispute then drought immediately, but did not extend the protection and I asked only 7 days. But it is lucky that the parcel came on the second day after the opening of the dispute.
The goods came quickly Checked, everything works As a gift put 2 bulbs on dimensions
Excellent
Everything came whole, the quality is good, until Not connected, but the assembly can be seen on conscience. It took a long 1,5 months, but here a separate thank you to the post of Russia which for a whole month is unclear where the parcel rolled around the country. I recommend the product and the store. How to check luminosity add a review
Sensational!
Very huge, in most headlights does not freeze! (
I liked it very much, good lighting, by the design of the light bulb must be graded with the screw that comes in one of the three fins, and that is tedious but it is understood since all street lights are different and so on their angles of reflection, it came packed in an air cushion bag. I recommend this product and the store
Modules came quickly + delivered their courier. For their sizes shine perfectly!!! I'm happy with the modules.
Product good quality till very good I mediated fitted SEM George overall การติ knife set not hard I will long use Watch tonight if possible Part to raft ็ค product available good to ship, it not very long Also have giveaway T10 have purple background you double tube but I like white color me very Thank This shop I recommended
Quick delivery.. one of the bulbs has no high beam.. communication w/ the store is very good - sent replacement and is in the mails as of 01-08-2020 .. hope the replacement would be okay.
I like the lighting of the spotlights, they shine more than others of the model 2018, I recommend. The package arrived fast with no problem.
The parcel did not wait, after the expiration of the protection of the grandmother returned through the dispute, the Mail was hidden. Merry Christmas!
Quality bulbs. Seller put gift good clearance light bulbs
Beautiful quality, very good recommended