SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ToyoHub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Right product works System thanks
Everything came and stood up. Price pleases
All excellent and very fast I arrive. Highly recommended.
The parcel reached the Kaluga region in 23 days, taking into account the new year, quickly enough. Sent in normal package, inside the box (crumpled) the goods whole! Ordered on Camry 40, along with the plug. Everything has come and works. The plug is of course of poor quality, but the speed does not affect! Taking into account the fact that the kit used original costs 2500r. For 800r you can and close your eyes on the plug))
Not yet put
the parcel ( or item) did not receive, and i am waiting refund almost 3 weeks.
It's been 60 days. The whole came. Performance did not check.
On the plug wasted money, she is not Suitable. Although the form was the most suitable.
I bought it for my Toyota yaris 1.33 fun 2013. As the product is in the images and described in the description and I recommend to those who need a compatible vehicle. Perfect in one word :)
I can not say anything about the product, since the goods did not come, the money was returned
Color is not the size smaller
US works, I advise
Liar, plastic cover is not suitable. Money did not return
Ptt sent the cargo back to me without delivering it. Ptt cargo is a bad company
Quality is good.
Everything is super! Stood in regular places as native to RAV4 (II) restyle. But instead of plugs, I still recommend an anther of girlfriend switches (90274686)-it's more convenient and easier.
Received the parcel in 58 days from the moment of order. Well, very slowly, the store himself extended the delivery time. Outwardly very high quality. Not yet put, after installation I will add.
We take colleagues for the second time, comes quickly, everything works, the product and the store recommend
I do not know what the original looks like, but here the quality is good. Now it remains to put in place and check how everything works. The parcel came in a month and was fully tracked. Thanks to the store.
Quickly it all works