SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ToyoHub (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
its ruin my steering wheel now it look liike shit... dosento o work not with the glu its comeing with and the momwnt you got it out of the case it starts to to ruin if u touch it or not dont buy!!!!! dont buy!!!! waist of money!!!!!!!!!
Item received once again ...thanks...will see after attach ...
not steck in steering wheel
Adhesion too falls four.
The color came in a different variant also, it does not fit perfectly
Quickly delivered, 2 weeks
A package for a month went to Tatarstan. Quality corresponds to the price, there are small irregularities, but in general norms. The King in 2010 stood perfectly.
Did not come
The size is perfect but the glue of the logo is very bad. It doesn't stick
The first purchase order 3 different measurements and color red. Came 3 products the same media and red color. Seller said it was a mistake. But ask 4 days with the store to make a new order to avoid stress. (Blue) But not said the guy and incompetent. Sent me 2 products with different colors. The seller should be colorblind. I ask blue like the photo. It sends me dark blue. If not have the product sells! This dark blue not this product photos! Not recommend for anyone from AliExpress.
It proper fit but poor glue
item received ....still not fix....
I get the product.
Ordered 2 identical in color stickers, came different, the store poorly distinguishes colors, the only thing that asked to put in one bag that did
Externally, the quality satisfies me. i'll try to paste and add. the package reached Bryansk for a part-time Month. I ordered 22.10.19 received 25.11.19.
Everything meets the requirements. I wrote to the store about the shade of red. Since before that I ordered and made a mistake with the size on one logo and when the order arrived saw that the shade of red is different. The seller explained everything and sent the photo. He understood everything perfectly and sent what he needed. Thank you so much for that. I measured the inner diameter. Thanks to the seller. Delivery to Smolensk 2 weeks. The seller quickly sent the order.
I am satisfied, fast , the goods works well